Social Media Analytics

As social networking continues to grow, so does the vast amount of personal information being shared through channels such as Facebook, Twitter, LinkedIn, online forums and other social networking sites. The collection and mining of this social data has brought forth a social data revolution where organizations are able to develop a more accurate customer­centric approach to conduct business, spot trends and predict markets by leveraging public social data. It is esential for business to own a social media plan.

Engaging and educating customers about your company and products is one of best ways to get their attention. Customers are also changing to active participants who want to know in a collaborative social environment. Any positive or negative feedback about your products or brands can have a ripple effect across your consumer base. Social and traditional business intelligence data can be combined for analysis that will deliver a 360­degree view of your customers, including their demographics and psychographics for sales strategy initiatives as well as for constant feedback.

In a social media dominated market, it is vital to know where their customers and prospects are and where they are spending their money.

With its holistic approach to combining structured data and unstructured data from every possible source, internal or external, GeakMinds’ social intelligence team in USA and India can help your organization:

Hyper Target Customers

Identify Prospects

Improve Customer Satisfaction

GeakMinds, one of the premier social media analytics company in USA and India focuses on how social information can be used by companies through social analytics to drive market competitiveness, innovation and growth.

We know our clients’ brands inside and out to create bespoke campaigns that bring the brand story to life, engage with consumers and inspire the media.

As per the general regulation by Google, social media pages in several socail media groups will help site seo and also increases site visibility.

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